At winmy club, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. Learn how we collect, process, and protect your personal information to the highest security standards.
Last Updated: 1 January 2026Our privacy policy is built on six core principles that ensure your personal data remains safe and in your control at all times.
Every bit of data moving between your device and winmy club's servers is protected with 256-bit SSL encryption. Your account information, transaction details, and personal data cannot be compromised while in transit.
Your data is stored on servers protected by multi-layered access control systems, next-generation firewalls, and 24-hour security monitoring. Only authorised personnel may access user data.
You have full control over your personal data. Through your account settings, you can review, update, or request deletion of your personal information at any time.
Winmy club does not collect unnecessary data. Every category of data we collect has a clear purpose, and you have the right to decline or withdraw consent at any time.
Our privacy policy complies with the Malaysia Personal Data Protection Act (PDPA) 2010. We continuously monitor the latest data protection legislation to ensure full compliance.
Winmy club has never and will never sell, rent, or trade your personal data to any third party for marketing or business purposes unrelated to our services.
Winmy club ("we", "Platform") takes our responsibility for protecting every user's privacy seriously. This Privacy Policy is formulated in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and describes our practices regarding the collection and use of personal data.
This policy applies to all users who access the winmy club platform via the website winmyclub.app, the Android or iOS mobile app, and any related services we offer. Every time you register an account, make a deposit, play games, or contact our customer support, those interactions are governed by this policy.
We believe transparency is the foundation of trust. That is why we explain exactly what data we collect, why we need it, and how it is protected — with no confusing language or hidden conditions.
Winmy club collects your personal data through several channels depending on how you interact with our platform. Below is a summary of the types of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Registration form, KYC |
| Contact | Email address, phone number | Account registration |
| Financial | Bank account number, transaction history | Deposit / withdrawal process |
| Technical | IP address, browser type, device | Automatically upon access |
| Games | Game history, betting, wins | In-platform activity |
| Communications | Support chat logs, emails, complaint tickets | Support interactions |
This includes information you provided when registering your account, information submitted during the KYC process, bank account details for withdrawals, and information shared when contacting our customer support.
Each time you use our platform, our systems automatically record technical information such as your IP address, device type and operating system, browser used, pages visited, and session duration. This data is used solely for security purposes, fraud detection, and improving the user experience.
Winmy club uses your personal data only for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
Your personal data is retained for the duration your account is active and for the period required by law following account closure. Financial records and transactions are retained for a minimum of 7 years in accordance with Malaysian legal compliance requirements.
Winmy club implements multiple layers of security to protect your data:
In the event of any data breach that may affect your personal information, winmy club is committed to notifying affected users within 72 hours after we become aware of the incident, in line with international data protection best practices.
Winmy club does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in certain situations, we may share your data with the following parties:
We work with carefully selected third-party service providers to help us operate the platform, including payment processors, identity verification service providers, and customer support platforms. All these providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
Winmy club will disclose your data to the relevant authorities if required to do so by Malaysian law, court order, or direction from a competent authority. This includes investigations related to financial fraud, money laundering, or cybercrime.
Winmy club uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your internet browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. Essential cookies cannot be disabled as they are required for security and login functionality.
As a winmy club platform user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any personal data that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for certain purposes that are not essential to our services.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations during an investigation or dispute.
To exercise any of the rights above, please contact our data protection team. We will process your request within 30 working days from the date of receipt.
The winmy club platform is exclusively for users aged 18 years and above. We do not knowingly collect, process, or store personal data of individuals under 18 years of age.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their children have registered on our platform are requested to contact us immediately.
In operating our platform, your data may be stored or processed on servers located outside Malaysia. Should such data transfers occur, winmy club ensures that protection equivalent to Malaysia's PDPA standards is upheld by all parties involved.
We only transfer your data to countries or entities that provide an adequate level of data protection, or with appropriate contractual safeguards such as internationally recognised Standard Contractual Clauses. By using the winmy club platform, you consent to these data transfers.
Winmy club reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. The latest update date will always be displayed at the top of this document.
For significant amendments, we will notify you via in-platform notifications or your registered email. Continued use of the platform after amendments are published will be considered acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically, especially before providing any additional personal information to us.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. Our data protection team is available 24 hours a day, 7 days a week.
We are committed to responding to all privacy-related inquiries within 5 working days. For formal complaints, please submit full details of your issue along with relevant supporting evidence via the email address above.
Winmy club protects your privacy at every step. Register now and enjoy a safe, transparent, and fun gaming experience alongside over 500,000 Malaysian users.